Services

A

• Apply for a discretionary housing payment (DHP)
• Apply for a Low Income Pandemic Payment
• Apply for council tax reduction only
• Apply for housing benefit, council tax reduction and second adult rebate
• Ask us to look at a benefits decision again

R

• Request a CSU appointment at Renfrewshire House

T

• Tell us your circumstances have changed

U

• Upload proof to support your benefits claim

A

• Apply for a Council Tax Second Home Status
• Apply for council tax discount or exemption (Ukraine Refugee)

P

• Pre-Register for Council Tax e-Billing

R

• Request a CSU appointment at Renfrewshire House

A

• Apply for a Low Income Pandemic Payment

O

• Order a bin swap - delivery - removal
• Order a bulky waste collection

T

• Tell us that we've missed your bin

U

• UPRN address finder

A

• Apply for a deferred entry to primary school
• Apply for out of school care

C

• Council Employee Leavers
• Customer Operations - Communications Request Form

I

• Internal - Visitor Notification Form

M

• Make a Development Request
• Make an 0300 Number or 8x8 Work Call Queue Request

O

• Out of School Care - Enrolment Form

R

• Record a Face-to-Face Visit
• Refer someone for a Tenant Support Fund
• Request a CSU appointment at Renfrewshire House

R

• Reference Management Tool

M

• Make an application to discuss your housing options

R

• Refer someone for a Tenant Support Fund

T

• Tell us about a NET request

A

• Appeal a Penalty Charge Notice
• Apply for a Booking Office Licence
• Apply for a business resilience grant
• Apply for a business restart loan
• Apply for a Change of Vehicle for Private Hire Car Licence
• Apply for a Change of Vehicle for Taxi Licence
• Apply for a Cost of Living Award
• Apply for a Council Tax Discount - Age 18-19 in Full Time Education
• Apply for a Council Tax Discount - Apprentice
• Apply for a Council Tax Discount - Disabled Banding Reduction
• Apply for a Council Tax Discount - Executor
• Apply for a Council Tax Discount - In Hospital or Prison
• Apply for a Council Tax Discount - Long Term Care
• Apply for a Council Tax Discount - Major Repair or Structural Alteration
• Apply for a Council Tax Discount - Repossessed Property
• Apply for a Council Tax Discount - School or College Leaver Under 20
• Apply for a Council Tax Discount - Second Home
• Apply for a Council Tax Discount - Severe Mental Impairment
• Apply for a Council Tax Discount - Single Person
• Apply for a Council Tax Discount - Student
• Apply for a Council Tax Discount - Student Nurse
• Apply for a Council Tax Discount - Under 18
• Apply for a Council Tax Discount - Unoccupied and Unfurnished
• Apply for a Council Tax Discount - Youth Trainee
• Apply for a digital development grant
• Apply for a Families First activity club
• Apply for a Financial Insecurity Winter Payment
• Apply for a garden waste permit 2024-25
• Apply for a Late Hours Catering Licence
• Apply for a Net Zero Grant
• Apply for a placement for early learning and childcare
• Apply for a private hire car driver licence
• Apply for a private hire car licence
• Apply for a Retail Improvement Scheme (RIS) Grant
• Apply for a school placing request
• Apply for a School Transport Privilege Pass
• Apply for a Second Hand Dealer Licence
• Apply for a short term let licence
• Apply for a Skin Piercing or Tattooing Licence
• Apply for a Street Traders Licence
• Apply for a taxi driver licence
• Apply for a taxi licence
• Apply for a Window Cleaner's Licence
• Apply for an Extended Hours Licence
• Apply for an occasional liquor licence
• Apply for clothing grants and free school meals (2024-2025)
• Apply for early entry to school
• Apply for Education Maintenance Allowance - EMA
• Apply for help to take your bin out
• Apply for home to school transport
• Apply for Non Domestic Rates Relief
• Apply for Non Domestic Rates RHL Relief 2022-2023
• Apply for the Small Business Bonus Scheme or SBBS Transitional Relief
• Apply for youth services membership
• Arrange a direct debit to pay your rent

E

• Election Payroll

H

• Housing Repairs - Contracts and Laundry Equipment
• Housing Repairs - Failure Contacts
• Housing Repairs - Housing Investment
• Housing Repairs - New Repair
• Housing Repairs - System Down Emergency Repair
• Housing Repairs - Void Repair

M

• Make a Council Tax Enquiry
• Make a general enquiry
• Make a non-material variation (NMV) request
• MyAccount - Help
• MyAccount - Help us make it even better

N

• Notify us of a Change of Address for Council Tax
• Notify us of a Change of Name or Household for Council Tax
• Notify us of a Change of Tenancy - Letting Agents
• Notify us of a Change of Tenancy - Private Landlords
• Notify us that construction work is starting

O

• Order a bin calendar or stickers for your bin
• Order a birth, death, marriage or civil partnership certificate

P

• Pay it online - Customer
• Pre-register for Non Domestic Rates e Billing
• Provost community awards 2025

R

• Register a child for school - Primary 1 (August 2025)
• Register for ASN Playscheme
• Register for Council Tax e-billing
• Register for the Scottish Milk and Healthy Snack Scheme
• Report a benefit fraud
• Report a Faulty Parking Machine
• Report a neighbourhood issue
• Request a 2024-25 garden waste permit replacement
• Request a building standards licensing certificate
• Request a discharge of planning condition(s)
• Request a pest control service
• Request an enquiry service from Building Standards
• Request an extension to a valid building warrant
• Request pre-application advice for a proposed planning development

S

• SPSO
• Submit an Advice Works referral

U

• Update bank details for clothing grants and free school meals
• Update ELC contact email addresses
• Upload outstanding documents - Primary 1 registration (August 2025)

W

• Waste Escalation
• Waste strategy officer request