Hello, welcome to Dash.

The back office portal for managing cases.

New development request

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Do you have any changes you need made to forms, services or processes? Use the development request form to pass these over to the Customer Technology Team for consideration.

How the request process works

You can make 4 different types of request:

  1. Request a new digital form / process
  2. Request a change to an existing digital form / process
  3. Make an admin request (new user, permissions, etc.)
  4. Make a reporting request (Excel or Power BI report)
Make a development request

We prioritise requests for support that align to the council's priorities. The more notice and detail you can provide, the better. Please allow around 2 weeks for a first response and considerably longer for the work to be actioned. It's important that you plan ahead.

Browser

For the best experience, use Google Chrome and save this website to your favourites for quick access.

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Support

For technical support or to report any issues using Dash please do not raise a call with the ICT Servicedesk. Instead, contact the Customer Technology team and we'll be happy to help.

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Downloads

If you're having trouble downloading attached documents, please click here to access Dash through Citrix, then click "MyAccount - DASH".

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